In early 2017, Clemmons residents were thrilled to learn that Chick-fil-A was coming! Rumors had circulated for a long time about a Chick-fil-A presence on Lewisville-Clemmons Road, but when the rumor was confirmed, it was met with unbridled enthusiasm.
David Moore is the owner and operator of the Chick-fil-A Clemmons, and he brought with him nine years of ownership experience from the Peace Haven location, along with key personnel, totaling 50 team members. “The last year has been an extraordinary time of growth for us,” shared David. “The Chick-fil-A name and culture are well-known, but I was blessed to have a dynamic leadership team, including five directors, who represent almost 60 years of Chick-fil-A experience and expertise.”
That experience and expertise have helped build a strong, loyal following of regular customers in the last year. “We try to engage our customers, not just with quality food, but with a remarkable experience,” added David. “The community’s feedback has been extremely positive, and it’s helped continue to motivate us for efficiency and excellence. In fact, our record is 171 cars served in a single hour. When you consider that many of our visitors are ordering for a family (as Clemmons is a family-oriented community), that’s a noteworthy feat. I am so proud of my team!”
Much of the success of Chick-fil-A Clemmons is rooted in the hiring process of Chick-fil-A founder, Truett Cathy. “Our employees are hired based on character. Truett Cathy believed skills could be taught, but that character was more important. That mindset is a tremendous asset to the Chick-fil-A culture, and it’s one of the reasons the brand is as successful as it is,” David affirmed.
Customer Charles Henderson agrees. “My wife and I are frequent customers of Chick-fil-A Clemmons. In fact, my wife jokes that the Chick-fil-A app is the most dangerous app on her phone, since it makes mobile ordering so easy. No matter how we order, though, our experiences in the restaurant or on the go have been nothing but great! David has assembled a high-quality team that has hospitality at the heart of everything they do.”
In addition to the community’s support of Chick-fil-A Clemmons, David also credits his success to the franchise community. “The Triad West market is full of talented leaders who work together to strengthen the brand in our local market. It’s a ‘coopetition,’ rather than a competition. We’re Chick-fil-A owners, working together to deliver brand consistency, knowing that we’re stronger together than we are as individuals.”
David and his team have also been committed to giving back to the community that supports them. “We focus on local, national, and global giving initiatives,” revealed David. “In the last year, we’ve helped support local organizations such as Food Pantry, the Hope and Love Foundation at Brenner’s Children’s Hospital, the Jerry Long Family YMCA in Clemmons, Clemmons City Lights, and the Salem Pregnancy Center. We’ve also worked with national groups such as Young Life, Wounded Warriors, and international organizations such as Operation Christmas Child, Samaritan’s Purse, and the Salvation Army.”
David continued, “Our business is more than a bottom line. It’s about being a part of something bigger than self, and helping empower and support others. I tell my team we are in the people ministry, but we also happen to serve the best chicken sandwich in the world.”
Since last year’s June 8th grand opening, Chick-fil-A Clemmons has become a welcome member of the community, even participating for the second year in the Clemmons Community Day event in May. “We love being a part of Clemmons,” confirmed David. “Thank you to everyone who has supported our business, and please come see us again very soon!”
Chick-fil-A Clemmons is located at 2551 Lewisville-Clemmons Road in Clemmons. Call 336.712.9973 or visit online at CFARestaurant.com. Be sure to like them on Facebook and follow them on Twitter and Instagram. Those who are interested in learning about job opportunities at the Chick-fil-A Clemmons should go online to apply.
Meet the key players at Clemmons Chick-Fil-A!
- David Moore, Owner and Operator
- Paula Christakos, Marketing Director
- Byron Parker, Drive Through Director
- Taylor Jordan, Team Development Director
- Jonathan Lotz, Hospitality Director
- Josh Blatner, Kitchen Director
These are the Directors of Chick-fil-A Clemmons. They, along with a strong leadership team and approximately 125 additional team members are happy to welcome you to Chick-fil-A Clemmons!
The Chick-fil-A Clemmons mission statement: “To glorify God through excellence, stewardship, and the love of others.”