Some business owners say they care about their customers, but it seems like only a handful really mean it. The concept that “the customer is always right” does not always hold up in today’s society. But, at Village Nail Spa, Owner Hannah Nguyen and her team always put the customer’s satisfaction first. What began simply enough…a woman wanting to bring beauty to her customers’ nails…became a place where people come to relax, unwind and chat with friends.
“I chose to open Village Nail Spa because I wanted to help all people have beautiful nails,” said Nguyen. “I want all my customers to feel comfortable and happy when they leave my shop.”
The comfortable setting at Village Nail Spa allows people of all ages and personalities peacefully to take some time for themselves to get pampered. “They can relax and listen to classical music (no TV) while they have massages,” Nguyen related. “We try the best we can to put smiles on all our customers’ faces.”
Whether you have been to a nail salon before or not, you likely have strong opinions on how things should be done…first and foremost…sanitation. No one wants to come away from a day of relaxation with an infection from dirty nail files or a fungus from an unsanitary footbath. Shockingly, many nail salons have these kinds of deplorable conditions. Hannah makes it abundantly clear that this will never happen at Village Nail Spa. “We take our sanitation guidelines very serious,” commented Nguyen. “We make sure everything is individually packaged and clean. We use disposable plastic liners for pedicures. Hygiene is a very important consideration, and disposable liners are replaced after use to assure our clients that pedicure tubs are completely clean and safe. Our sole purpose is to prevent the spread of infectious material, such as bacteria, fungus and infectious diseases from one person to another during the soaking process. We also use disposable kits of files and buffers.”
In addition to the attention to detail for cleanliness, Hannah and her team take pampering a step further. “We serve drinks including water, soda and even wine, as well as chips,” Nguyen said. “We also offer a 15% discount for our regular customers on their birthdays.”
Feeling bored with the same old pedicure at your current salon? Village Nail Spa prides itself on cutting-edge technique. “We have so many kinds of pedicures, including classic, signature, pearl, green tear and aloe vera,” related Nguyen. “We always try to get the new kind of pedicure. We also do gel polish, otherwise known as shellac, as well as S&S, which is color powder that is so popular right now. You have a lot of options here.”
Let the experts at Village Nail Spa show you how you should be treated while you are treating yourself!
Village Nail Spa is located at 6289 Towncenter Drive in Clemmons. Hours of operation are 9:30 am–7:30 pm Monday–Saturday. For more information, call 336.766.9995, or visit them on Facebook.