As a little girl of four years of age, Jennifer Hutchins, owner and stylist at Irvin Roberts Salon, decided that she wanted to be a hair stylist and quickly learned of the importance of “expert” customer service. “My aunt Brenda was a hair stylist and had her salon in her home. At the age of 4, I loved to watch her work and meet her clients. I had a tray that I would carry little cups of water around on, serving my aunt’s clients. Then I added to the tray an offering of snacks; I was always getting in trouble wanting to be in the salon, watching my aunt, meeting her clients; that is really when my love of hair styling and working in a salon began,” recalled Jennifer. And that love for beauty continued to grow over the years, leading Jennifer to open her own salon, Irvin Roberts Salon, in Clemmons, NC.
From Dream to Reality
With her sights set on one day being a hair stylist, Jennifer decided to begin to turn her dream into reality while still in high school. “While I attended West Forsyth High School in Clemmons, I also took classes at the Career Center, and I was a licensed hair stylist at the age of 18. From there I was very fortunate to work with some of the best stylists in the area, learning not only about hair styling and salon services, but about how to give clients the best experience possible. After deciding that I really wanted to open a salon of my own, I spent close to 5 years looking for a location.
I had my heart set on having the salon in an old house, but every time I thought I had the perfect place, something about the situation wouldn’t work out, and so I continued to look, until the day I literally stumbled on our location,” Jennifer said.
After taking her dog to the vet at Animal Ark Veterinary Hospital in Clemmons, Jennifer asked the receptionist about the old house that was across from the vet’s office. As fate would have it, the house was going up for lease, so Jennifer decided to take a little look around to see what the potential might be for her salon. “As I walked through the house, I could picture my salon here. The feel of the house was comfortable and quaint; there was no doubt this was the place I had been looking for,” commented Jennifer. In 2009, Irvin Roberts Salon, named after Jennifer’s deceased grandfather, Irvin, and her father, Robert, opened, and Jennifer has never looked back.
An Established Team Makes All the Difference
In the 5 years that Irvin Roberts Salon has been opened, Jennifer and her team of stylists have not only grown in their own right, but as a true family. “We have seen each other through some tough times in our lives, which have really brought us together as a team and family. We share the same vision for the salon and in the services we offer our clients. We have 5 stylists, Erica Moorefield, Sarah Schroedl, Alexis Brendel, Caitlin Andrews and me. We are a full-service salon, meaning we offer services for hair, skin, nails, waxing, massage and peels, and are an Aveda Concept Salon, carrying their full line of products,” Jennifer said. There’s a uniqueness about Irvin Roberts, in that the hair services are on the main floor of the salon and the spa area is on the second floor, offering clients a day at the spa in one location. “Our spa services have really become a great service to our clients. Jennifer Barker is our massage therapist, with relaxing Swedish and deep tissue massages, as well as two tailored to expecting mothers and athletes. Our esthetician is Jennifer Leonard, and those services include facials, treatments and peels and hair removal. We also have natural nail care services,” commented Jennifer.
To keep on the cutting edge of their industry, Jennifer believes in continuing education on the latest products and techniques. “By bringing the instructors into the salon for our continuing education, I feel that the stylists get the one-on-one attention needed to help us learn about the new products and treatments that are available for our clients. It is a great time not only for us to learn, but to bring our clients in for some added attention,” Jennifer said.
A Time of Celebration and Giving Back
As Jennifer looks back over the past 5 years, she still has the same excitement as she did then. “I remember sitting in the waiting area during those first few days and talking to my manager, Jenny Temples, about how far we had come, but how much I knew the salon would grow and change over the years. Here we are, celebrating 5 years in business and we each know how fortunate we are to have had the success we have experienced and to be in a community that has welcomed us since day one. To us, giving back is part of who we are as individuals and as a salon, so for our 5-year anniversary, we are having a big party at the salon with a silent auction, raffle and food, with all proceeds benefitting the Hospice & Palliative CareCenter in Winston-Salem, NC, an organization that is very dear to my heart,” commented Jennifer.
The Hospice & Palliative CareCenter cared for Jennifer’s grandfather, Irvin, when he was diagnosed with kidney cancer, and so Jennifer is well aware of the wonderful work the group does throughout the community. “I really believe Hospice caregivers are angels on earth. They looked after my grandfather, and he was so well cared for at his home. I would like to think that if I was ever in the role of caregiver for someone at the end of their life, I would be strong enough to do what they do, but Hospice workers really come into families’ lives at a time when there is sadness and uncertainty, and just make everyone have a sense of peace. Because of all they do in our community, we felt it would be great to honor them at our celebration,” Jennifer stated.
Good Times, Good Food, and a Good Cause
On May 17th, 2014, from 1–6 p.m., the big oak tree in front of Irvin Roberts Salon will be filled with good food, good music from local bands, and great and interesting items in the silent auction. “The afternoon will have food provided by Marshall Heating & Air, featuring chicken with all the fixings, music by the bands Bobby & the Good Times and Marilyn Ingram from Aura3, beer and wine provided by Hoots Roller Bar & Beer Company, and items from local businesses in our silent auction. Some of the items in the silent auction include a guitar from The Plaids, gift cards for local restaurants, theater passes, gift bags, yoga and tanning studio packages, and 100.3 KISS-FM will be giving away concert tickets. It really is going to be a great time of celebrating 5 years of serving our clients and of giving back to a group that serves us all, every day. It’s going to be an exciting time and we look forward to the next 5 years and many more to come,” said Jennifer.