Pulling Back the Curtain on Carolina Shutters & Blinds

No matter how big or how small, and regardless of the commodity, all businesses have two things in common:  1) a starting point and 2) a dream of success.    Carolina Shutter & Blinds is no exception, and for 30 years, the company has grown upon a foundation of commitment, excellence, and quality.  

A combination of these factors caught the attention of John Stackpole and Greg Bangs, veterans of the industry.    John and Greg recognized the unique qualities of Carolina Shutter & Blinds; they believed in the value and reputation that was 30 years in the making, so they purchased the business in August 2020.    John shared, “Greg and I came from a large window-covering company, and we wanted to continue in our field, but have more control over the culture of a business.    In addition, we wanted to meet customer objectives while looking out for our employees.    Carolina Shutter & Blinds was built on so much of what we value, and we knew it was the right business for us.”

THE CORE VALUES

“Carolina Shutter and Blinds are a fantastic company that you can rely on—they are honest, affordable, with exceptional service from start to finish.”  ~ Sharon J.

The result is a business founded on very strategically outlined core values.    The first of which is, “Integrity in everything we do.” This is the operating principle that guides all decisions at Carolina Shutter & Blinds.    Integrity is the heartbeat of the company.

The second core value is, “Make sure we say what we mean and do what we say.” Such a simple motto and one that more [businesses] would do well to embrace!    From the owners to the assembly line and everyone in between—nothing works without honesty, transparency, strong communication, and commitment to excellence.    It’s a central component of the core values of Carolina Shutters & Blinds.  

The third and final core value is, “Be the best value option with American-made products.” John and Greg take pride in working with American-based companies that share their core values with products manufactured in America.

These values drive how Carolina Shutters & Blinds treats their customers and how they treat their employees.    Carolina Shutter & Blinds employees professionals who share the vision and are committed to growing in the same direction, promising consistency for the customer at every stage in the process.

QUALITY PRODUCTS AND LOCAL PRODUCTION

“Carolina Shutter and Blinds is an amazing company from start to finish.    Not only do they have a quality product, but they also deliver quality service.    Everyone is polite and works hard to have a satisfied customer.  This company is a class act.”  ~ Pat S.

Carolina Shutter & Blinds is committed to providing long-lasting products that work for any décor and budget.    Part of meeting that goal meant a major move.    After years headquartered in a 4,000 square-foot facility, Carolina Shutter & Blinds moved to Mocksville to a 17,000 square-foot facility, in order to expand production and meet the demands of the growing business.

This additional manufacturing space ensures they can continue producing quality products and house inventory for stocked merchandise.  While recent supply-chain issues have taken a toll on virtually every business, Carolina Shutter & Blinds remains committed to serving customers as quickly as possible.    They are diligently working to get back to a three-week lead time for installation.

Visitors are always welcome to take a tour of the manufacturing floor, but a showroom is in the making, too, and expected to open within six months.  

ONGOING SERVICE

“I had ordered plantation shutters from this company in the past and was satisfied.  I called them again to put up blinds and honeycomb shades this time around.  I didn’t have long to wait for my order to come in, the installation process was quick and efficient, and I am again, a satisfied customer.  I highly recommend them for your blinds or shutters.”   ~ Dauna S.

Customers continue to come back to Carolina Shutter & Blinds for updated projects, knowing they are in great hands.   Moreover, with the additional services of drapery, cornices, and window panels—Carolina Shutter & Blinds is a one-stop destination for all things window!  

While the majority of the business is done directly with homeowners, Carolina Shutter & Blinds is trusted by industry professionals.  They often work with designers and interior decorators on professional projects.    And they are proud to be the exclusive shutter and blind professional used by Isenhour Homes.

AFFORDABILITY & VALUE

“We have been renovating our home for the past year—we ordered shutters for 17 windows in our home and couldn’t be happier with how gorgeous they look!!!!    The shutters are of fantastic quality for a price that is reasonable!  They have exceeded all of our expectations!!!!   This was an extremely pleasant, easy, and stress-free experience!”   ~ Sharon J.

Curb appeal is always a driving factor for homeowners—whether they have plans to sell or not.    After all, everyone wants their house to look good!    While new blinds and shades add a great deal of aesthetics, the power of shutters cannot be underestimated.  Shutters are a classic and timeless addition to any home, frequently adding additional value to the re-sale price of a home.

With a plethora of styles and options, Carolina Shutter & Blinds can offer solutions for any reasonable budget, with the investment being one to be enjoyed for years to come.

INSTALLATION

“My husband and I are very pleased with the outcome of the installation and appearance of the shutters in our dining room and bedroom.    Everyone was cordial, professional, helpful, and transparent.   Throughout the entire process, they were genuinely interested in making sure that we were 100% satisfied; therefore, we highly recommend Carolina Shutter and Blinds.”   ~ Cynthia W.

Carolina Shutter & Blinds, in their effort to ensure the highest quality of service, employs all those who work for them; they do not use sub-contractors.    Knowing their employees are caring for their customers gives everyone peace of mind.    Likewise, the professionals who attend to every detail, from the sale to service, to production, to installation—everyone is playing on the same team.    And that’s always a guaranteed win.

Carolina Shutter & Blinds is a prime example of a business done right.  With guiding principles and a long-time reputation, this success story is still being written every day. 

Carolina Shutter & Blinds is located at 1105B Yadkinville Road in Mocksville.    Call the Triad office at 336.774.7990.    Satellite offices are also located in Charlotte and Raleigh, as well as Greenville, SC.  Visit CarolinaShutterAndBlinds.com and be sure to like them on Facebook.

SIDEBAR

Carolina Shutter & Blinds offers free consultations and estimates for homes and offices.    They can also provide virtual consultations.    Visit the website or call to request an appointment.

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