Realty One: Building Lifelong Relationships



When it comes to connecting with the best realtor for your family, client testimonials speak for themselves. When words like “patient,” “engaged,” “responsive,” “loyal, and “trustworthy” stand out, you know you’re on the right path.

It’s a fact that happy customers like to share their experiences: “I knew the area I wanted to be in, and Tim Gupton stayed on top of new properties coming on the market,” describes one recent client. “He continued to follow up with me after my purchase to make sure I’m happy with my home, and even provided contractor recommendations for a renovation project,” explains another more-than-satisfied homeowner. Still another local client, who relocated to North Carolina from Illinois, needed a realtor they could trust: “Tim is the most honest, trustworthy, and caring man you will find,” she writes. “He truly cared about our family and wanted us to be in the right home.”

As a Realty One agent who owns his own team, Piedmont Legacy Group, Tim explains how important—and powerful—the emotional side of the business can be. “When a client reaches out, we first try to establish a good working relationship,” he says. “We want to find out not only what their housing needs are, but also to make sure we will be a good fit for them, personality-wise.”

Realty One began with a group of “virtual” agents and opened its first brick and mortar office in April 2015 with eight agents, a number that has now grown to over 50. Most Realty One agents live in the Triad—either in Forsyth, Guilford, or Davidson counties—and they also serve nearby Davie and Yadkin counties. Being locally focused and in touch with the communities around them on a daily basis is a major asset for this team, who also know buying a home is a life-changing event, where establishing trust and accountability are pivotal elements. They also value their clients’ time.

“There are factors to get right from the start, including [whether] they are first-time home buyers or seasoned homeowners, and what characteristics they are seeking in a new home,” says Tim, who has always lived in the Winston-Salem area and currently calls Lewisville home. His team, Piedmont Legacy Group, also includes fellow realtor, Tanya Hill, an Oak Ridge resident who is also proud to be a Homes for Heroes Affiliate, a program for firefighters, law enforcement, military, healthcare workers, and teachers. “I love giving back to those who serve us, and I’m excited and ready to work for all my clients!” assures Tanya.

Being involved in their clients’ journeys on a variety of levels is what drives the Piedmont Legacy Group. “We try to focus on more than just our real estate transaction expertise,” says Tim. The group strives to get to know each community and stay up-to-date on current events around town, with a goal of working with local business owners, as well. It’s all about making sure new homeowners feel comfortable in their new surroundings and are introduced to the best resources possible. A Piedmont Legacy Group client will always find coupons or gifts from local businesses in their closing packet, as a “thank you” that also leads them to some of the best merchants in their area, and, no doubt, to some new friends, too. That sense of community is one element that makes the Winston-Salem area so special, and it is happy homeowners who continue building that community and provide realtors with all-important personal referrals.

From selling to buying and every step in between, there’s no detail that doesn’t receive Realty One’s personal attention. Always in the top three percent locally in listings sold, buyer closings, and total sales, the future is bright for these dedicated agents and their fortunate clients.

“A good neighbor will welcome you to the community when you move in,” maintains Tim. “We want to be that neighbor! We also believe if you’re not left with an amazing experience, we haven’t done our job!”

Get to know the Piedmont Legacy Group team at piedmontlegacygroup.com, where their blog also offers tips for both buyers and sellers. Call them at 336-406-2282, e-mail Tim.Gupton@realtyonetriad.com, or visit their Winston-Salem office at 3720 Vest Mill Road. Be sure to follow them on Facebook and Instagram for news and happenings in their communities.


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